Your "24/7" Emergency Line Is Sending Customers to Your Competitor
HVAC and plumbing companies that advertise 24/7 service but don't answer after-hours calls lose their highest-margin emergency jobs to competitors who do. HyperWrike's AI agent answers every after-hours call or message, qualifies urgency, and books the job — typically capturing 8-10 additional jobs per month.
The Problem
Your marketing says 24/7. Your phone at 9pm says otherwise. Emergency calls — your highest-margin work — go to whichever company actually picks up, and that's often not you. Meanwhile, your past customers, the people who already trust you, are never systematically asked to leave a review or refer a friend.
How We Solve It
HyperWrike's AI agent answers every after-hours call and chat, determines whether it's a true emergency or something that can wait, and either books the next available slot or dispatches your on-call technician. On top of that, we run an automated review and referral sequence to every past customer, turning completed jobs into new leads without any extra work from your team.
What You Get
- AI phone/chat agent live for all after-hours inquiries
- Integration with your dispatch/booking system
- Automated review and referral request sequence
- Monthly reporting: after-hours leads captured, jobs booked, reviews generated, referrals closed
Why This Pays for Itself
At an average emergency job value of $600-$1,500, capturing 8-10 after-hours leads per month generates $6,000-$12,000. The referral system typically adds another 2-3 jobs per month from your existing customer base.
Who This Is For
HVAC and plumbing companies with $1M+ in annual revenue that advertise emergency or after-hours service.